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Terms & Conditions – Ayat Al Fashion

Welcome to Ayat Al Fashion. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. These terms are designed in accordance with standard e-commerce practices in the United Arab Emirates.

Please read them carefully before making a purchase.

1. General Overview
  • These Terms & Conditions apply to all users of the website, including browsers, customers, and merchants
  • By using our website, you confirm that you are at least 18 years old or using the site under supervision of a guardian
  • We reserve the right to update or modify these terms at any time without prior notice
2. Products & Services
  • Ayat Al Fashion specializes in Jalabiya, Kaftan, and Borqa fashion products
  • We strive to display product images, colors, and descriptions as accurately as possible
  • However, slight variations in color or design may occur due to screen settings or production updates
3. Pricing & Payments
  • All prices are listed in AED (United Arab Emirates Dirham)
  • Prices are subject to change without prior notice
  • We offer:
    • Cash on Delivery (COD)
    • Secure Online Payment via PayTabs

All online transactions are encrypted and processed through a secure payment gateway.

4. Order Acceptance & Cancellation
  • We reserve the right to accept or reject any order at our discretion
  • Orders may be cancelled due to:
    • Product unavailability
    • Incorrect pricing or product information
    • Payment issues or suspected fraudulent activity

Customers may request cancellation before the order is shipped.

5. Shipping & Delivery

  • Delivery timelines are estimated and may vary depending on location within the UAE
  • We are not responsible for delays caused by:
    • Incorrect address details
    • Courier service issues
    • Unforeseen circumstances (e.g., weather, public holidays)

Please refer to our Delivery Policy page for more details.

6. Returns & Refunds
  • Returns and refunds are subject to our Return Policy
  • Certain items, such as Borqa and hygiene-sensitive products, are non-returnable
  • Refunds will only be processed after inspection and approval
7. Intellectual Property
  • All content on this website, including images, designs, logos, and text, is the property of Ayat Al Fashion
  • Unauthorized use, reproduction, or distribution is strictly prohibited
8. User Responsibilities

By using our website, you agree:

  • To provide accurate and complete information when placing orders
  • Not to misuse the website for illegal or unauthorized purposes
  • Not to attempt to harm or disrupt website functionality
9. Limitation of Liability
  • Ayat Al Fashion shall not be held liable for any direct or indirect damages resulting from the use of our website or products
  • We do not guarantee uninterrupted or error-free website operation
10. Privacy & Data Protection
  • We are committed to protecting your personal information
  • All customer data is handled securely and in accordance with applicable UAE data protection practices
  • Payment information is processed securely via trusted third-party providers
11. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes arising shall be subject to the jurisdiction of UAE courts.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

📍 Address: Building #15, Naif, Al Murar, Dubai
📞 Helpline: +971 523 030 516
📧 Email: contact@ayatalfashion.com